Terms and Conditions for the Immersion TherapyTM Service
What we DO NOT offer
Determined2 DOES NOT OFFER lessons in SCUBA diving. We do not teach or certify open water diving. Immersion Therapy™ is not SCUBA diving.
Clearances and Insurances
All Determined2 staff have received and passed a full DCSI background checks including Aged Care Sector Employment, Child Related Employment, Disability Services Employment, General Employment Probity, Vulnerable Person Related Employment.
Determined2 holds all relative insurances for the services it delivers. A copy of our certificates of currency can be requested at firstname.lastname@example.org
Fitness to Participate
There are no physical restrictions to accessing Immersion TherapyTM. All clients will undergo a medical assessment with an approved physician before any full body Immersion sessions take place. The assessment is done in line with the Immersion TherapyTM Key Medical Standards. You must have first attended a Meet and Greet session prior to receiving assessment.
Determined2 will provide you with a list of approved physicians at the Meet and Greet session and we will also make an initial assessment classification about your service suitability.
The certificate received as part of the Immersion TherapyTM assessment is not a fitness to dive certificate. The document certifies the Applicant as medically fit to participate in Immersion TherapyTM. The certificate is not valid for any other purpose. For the avoidance of doubt, the certificate DOES NOT certify fitness to participate in Open Water Diving or in any use of SCUBA equipment outside of the authorised application of Immersion Therapy. The certificate is to be used in conjunction with the approved Policies and Procedures of Immersion Therapy and the applicant must comply with those Policies and Procedures as well as the instructions of authorised Immersion Therapy providers.
Participant to Staff Ratios
The Immersion TherapyTM service is delivered 1 to 1 and in some cases more than one staff member may be required to safely deliver the service. All staff to client ratios are decided in line with the Immersion TherapyTM guidelines and the client’s classification.
All staff members have been specially trained under the Immersion TherapyTM training standards and guidelines.
The use of SCUBA equipment can be unsafe and very dangerous for younger children. In line with medical guidelines, we do not offer the use of SCUBA equipment to children under the age of 10. For further information, you should seek professional advice from your local hyperbaric specialist. You can find your local specialist by visiting the SPUMS website https://www.spums.org.au/
We can include children under 10 in participating without the equipment, for example on snorkel or just swimming, however, they must have some level of competency in water as we do not teach swimming lessons.
Cancellations and No-Shows
Please refer to our 48-hour cancellation policy which will be strictly enforced. You can find a copy of our 48-hour cancellation policy HERE.